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Now Hiring · Executive Assistant & Client Success Coordinator

Keep our clients on track — and our founder's day running.

We're hiring an Executive Assistant to the CEO: part executive support, part client success. You'll answer clients fast, rescue cancelled calls, book renewals, and keep nothing from falling through the cracks — most of it inside GoHighLevel.

Apply Now → Read the full job description See the role
Compensation
$1,500–$2,500 USD/month + performance bonuses
Type
Full-time · Independent Contractor
Location
100% Remote · Latin America or South Africa
The Role

Half client success, half executive support — all hands-on.

This isn't a calendar-and-inbox seat. About half your week is proactive outreach to leads and clients — the person who cancelled tomorrow's call, the client who hasn't booked her next session, the member coming up on renewal. The other half is keeping the CEO's world organized and our systems clean. You'll spend most of your day in GoHighLevel.

💬

Client Support

Answer client and customer messages in GoHighLevel — including people who can't find their GLP-1 Success Formula or Metabolic Accelerator Kit — within 6 hours, every time. Warm, clear, and quick; escalate anything clinical to a coach.

📅

Lead & Appointment Recovery

When someone cancels a strategy call, reach out, re-engage them about their goals, and rebook them. Chase incomplete intake forms 24 hours before every call and prep a clean summary for the CEO.

🔁

Renewals & Retention

Spot VIP and Health Accelerator clients coming up on renewal and get them booked with the CEO. Follow up with anyone who has no next session scheduled. Send completion certificates and close out graduates in Practice Better.

🗂️

Executive Assistance

Own the CEO's calendar, triage her inbox and Slack, draft replies, and prepare documents ahead of calls so she walks in ready.

⚙️

GoHighLevel

Build and maintain pipelines, workflows, forms, and calendars — and automate the recurring tasks above wherever it makes sense to, so your time goes to the conversations that need a human.

📚

Content & Materials

Upload and organize course content in GoHighLevel, keep client materials current, and QA exercise videos and links for accuracy.

Who You Are

Proactive, organized, and genuinely good with people in writing.

What you bring

GoHighLevel is a hard requirement.
  • Real, hands-on GoHighLevel experience — you've built workflows, managed pipelines and contacts, sent SMS and email through it, and set up calendars and forms. We'll ask you to show us.
  • Client-facing experience — customer success, support, or account management, ideally in an online coaching, education, or wellness business.
  • Natural, warm written English — most of this job is writing to people who are anxious, busy, or frustrated, and making them feel taken care of.
  • Proactive by default — you don't wait to be told a client hasn't booked; you notice and fix it.
  • Organized to a degree other people find slightly unusual.
  • At least 6 hours of overlap with 9 a.m.–5 p.m. U.S. Eastern, Monday–Friday, plus reliable internet and a quiet workspace.

Nice to have

Not required.
  • Practice Better, Calendly, Typeform, Slack, Zoom, Google Workspace, Loom, Stripe
  • Background in health, wellness, fitness, or coaching
  • Instinct for turning a repeated manual task into an automation
  • Comfort handling confidential health information
The application asks you to rate your GoHighLevel experience and answer one client-support scenario. Someone who has actually done this work will finish it in about 10 minutes. GoHighLevel experience is required.

This role isn't for you if…

  • You've only watched GoHighLevel tutorials and haven't built in it yourself.
  • You wait to be told what to follow up on.
  • You're slow or stiff in written client communication.
  • You can't commit to U.S. Eastern business-hours overlap.
How It Works

Our hiring process

1

Apply

About 10 minutes: a short application covering your GoHighLevel experience, one client-support scenario, and a 1–2 minute Loom video introduction.

2

Conversation

A call with the team to talk through your experience and how you work.

3

Paid trial task

A short, paid GoHighLevel build so we can see you in action on real work.

4

Offer

Final interview with the CEO, then join as her right hand.

Ready to be the person nothing gets past?

Compensation is $1,500 to $2,500 USD per month based on experience, plus performance bonuses. The application takes about 10 minutes and includes a 1–2 minute Loom video introduction. We review every application and get back to you within 3–5 business days.

Apply Now → Read the full job description